Knowledge management

Articles

What I really want from a document management system

By Neil Davison, Head of IT, Farrer & Co

Why most law firms' internal collaboration systems are doomed to fail

By Oz Benamram, Chief Knowledge Officer, White & Case

Social presence: How to use LinkedIn for knowledge sharing and network building

Hélène Russell shares some tips on using LinkedIn for knowledge sharing and network building

Lean and agile: How legal project management can transform client services

Karen Dalton and John Duggan reveal how Seyfarth Shaw's client services have evolved to embrace 'lean' and 'agil'; legal project management

Virtual water cooler: Enterprise social networks for law firms

Rethinking workflows: Re-engineering case management processes

Scott Rechtschaffen shares how Littler won substantial new business by radically changing ?its case management processes

Organising chaos: Creating electronic matter files

Jan Durant shares how she created user-friendly electronic matter files ?at Lewis Silkin

Will 2013 be the year of centralised matter management?

By Oz Benamram, Chief Knowledge Officer, White & Case