Practice Management: Knowledge management
Repackaging knowledge: Using KM to win new business
Paul Byfield discusses how KM can be used as a tool to market your firm’s skills and
Make or buy: How to choose a KM system for your firm
Stephanie Barnes explores the key considerations in choosing between a custom and off-the-shelf K
Targeted effect: How to secure partner engagement with KM
Ruth Ward explores the factors that positively influence partner ?and fee-earner engagement wit
Competitor alliance: Why cooptition is a business imperative
Firms should cooperate with competitors to secure their future in the ?new world order, says Dr
Outsourcing research: What to ask when outsourcing library and information services
Gillian Watt on what to consider when outsourcing the firm’s library and information
Dissecting processes: How to create a legal process improvement programme
Kim R. Craig and Andrew M. Baker of Seyfarth Shaw share their insights on how to kick start a
Knowledge democracy: Developing a social media-based intranet
Gerard Bredenoord and Ben Rigby discuss how Linklaters developed ?a social media-based solution
New directions: How KM managers are 
shaping law firm strategy
Kate Clifton explores how KM managers are ?shaping firm strategy an
Profile: Mark Gould
Mark Gould shares with Kate Clifton how he went from ?PSL to head of KM at Addleshaw Goddard in
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