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Report anything suspicious

Anyone who undertakes the role of money laundering reporting officer (MLRO) knows there is often a feeling of dread when a report comes in from a member of staff, particularly if it comes with the caveat ‘this is a really urgent one’.

28 October 2014

We have a strict internal money laundering policy and compulsory annual training for all staff, which means I receive a steady stream of internal money laundering reports from our fee earners. This is of course not necessarily a bad thing as we do encourage all of our staff to report anything they feel
is untoward.

The vast majority of the reports I deal with come from our busy conveyancing department and unfortunately the inevitable delays, which stem from making a report to the National Crime Agency (NCA), often cause a steady stream of complaints from clients, solicitors and estate agents. Not only are those complaints difficult to handle, but all staff have to be extremely careful in what they say to avoid committing a tipping off offence by inadverten...

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