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Civil conduct | Changes to Pre-Action Conduct

More stringent case management rules invites greater scrutiny of pre-action conduct but Patrick Wheeler is not convinced the new rules have the teeth to enforce it

Business development | Social media is a never-ending story

Issuing a social media policy wont make your firm social, says Julian Summerhayes. For that you need a voice

No relief in sight

Chris Hoyer Millar discusses changes to the relief from sanctions provisions and the Court of Appeals clear message that it will not tolerate parties who do not play by the rules

Update | Professional negligence: the affect of the Big Bang

Will solicitors face an increase in professional negligence claims as a result of the Big Bang, asks Kelly Hughes

Complaints | Changing fee earner

Eleanor Kilner explains why appreciating the relationship between client and fee-earner is key to rectifying where a fee-earner has changed and the client has not been informed

Court of Appeal reasserts Hillsborough 'cases limiting secondary victim claims

The recent Court of Appeal case reaffirming the limit on secondary victim claims is logical, believes Charles Bagot 

Tales from practice | Fasten your seatbelts

The airline industry is obsessed with safety and training for obvious reasons, but maybe the legal profession should buckle up too, says Richard Barr

Number crunchers can still make a profit post-Jackson

Number crunchers who take calculated risks and have the nerve to defer their fees can still make a profit post-Jackson, explains Matthew Amey