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Follow their lead

The legal ombudsman has taken steps to make the profession ?more accessible to clients, and practitioners should do the same, says Matthew Evans

Two birds, one stone

Your next client could be anyone, so effective targeting is a tricky business, says Douglas McPherson

Why demonise legal comparison websites?

Time froze for a brief moment at the Solicitors Regulation Authority's board meeting last week when the regulator was asked about its proposal for a TripAdvisor for lawyers.

How the lenders made CQS 'the only game in town'

'In a way it's jobs for the boys, but that's the way life is at the moment' - solicitors question the value of the quality scheme

To the rescue: could third-party funding save small firms

Third-party funders could help smaller firms fill the gap left by the demise of the recoverable success fee, says Kerry Underwood

Perimeter breach: Protect your law firm from hackers

Seth Berman explores the governance and operational challenges of managing cybercrime risks in law firms

Point your firm's website in the right direction

You may think your updated website is enough to draw in customers, but they'll look past the bells and whistles and find the same old attitude, says Julian Summerhayes

Update | Private client: death-bed gifts

Mark Pawlowski asks if it is possible to make a 'death-bed gift of a house while still living in it