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Should there be a single indemnity scheme?
Solicitors Journal

Should there be a single indemnity scheme?

The suggestion by the Consumer Panel that there should be a single professional indemnity scheme for all lawyers is reasonable enough but needs further evidence to be wholly convincing, says Graham Reid
Complaints | Clear the communication channels
Solicitors Journal

Complaints | Clear the communication channels

If a client isn't made aware that letters of wishes aren't legally binding, it could present an opportunity to address your channels of communication says Eleanor Kilner