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Being open about higher costs will help justify a higher fee

Conveyancers should be brave enough to start charging clients for the additional work ?they are expected to produce under the latest mortgage lenders' code, says...

Handling beneficiary complaints effectively

With LeO's jurisdiction covering complaints from beneficiaries of estates, 'law firms must take these as seriously as complaints from clients or face the 'same consequences,...

Relying on unlawful conduct as a defence

Think carefully before deciding to resist an order on the basis of illegality, ?says Sophie Purkis

Estate planning update

Giving can be costly if made as a result of a misunderstanding of the law, says Helen Bryant as she reviews cases on undue influence,...

Government not doing enough to support family mediation

Flagship policy needs more active engagement with lawyers and the public

Are you being served?

Picture your next client, find them then start a conversation about what you do, but don't forget about your existing contacts, says Douglas McPherson

X + Y = greater value

What will happen to your business when ?you lose your current clients and staff? ?Mark Tibergien reviews the inevitable future and how to engage with...

Recession and budget cuts setting new challenges for the advice community

Demand for pro bono legal advice greater than ever as law centres face unprecedented pressure