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What management system
What management system
Mon Oct 13 2003
What management system
The decision to implement the latest technology to improve working processes is a wise move in delivering to clients the best legal services possible. However, confusion reigns in what various systems provide and enable, often making effective implementation impossible. Tim Travers, a consultant at Neil Cameron Consulting Group, attempts to demystify the management-systems landscape.
Peace process?
Peace process?
Fri Jul 18 2003
Peace process?
Involved in a mediation for the first time? Don't panic – with careful planning and a good mediator, it can be a win-win situation, says Paul Newman
Escape clause
Escape clause
Fri Jul 11 2003
Escape clause
When can the courts refuse an application for a civil jury trial? Tony Davies reports on a Court of Appeal decision which clarifies the correct approach
The life and times of a northern soul
The life and times of a northern soul
Thu Jul 10 2003
The life and times of a northern soul
In a world where London firms still predominate and where regional firms are beginning to look like they're offshoots of a London business, Cobbetts is making its mark as a truly national firm with a northern heart. Caroline Poynton talks to managing partner, Michael Shaw, about his leadership of the firm, his role in its ongoing expansion and his dreams for the years to come.
Moving on
Moving on
Fri Jul 04 2003
Moving on
How has the treatment of gypsies and travellers in the UK progressed since the the Human Rights Act 1998 came into force? asks David Watkinson
Dealing with India? Swap remote control for total control
Dealing with India? Swap remote control for total control
Thu Mar 21 2002
Dealing with India? Swap remote control for total control
With a population of over one billion, 3.29 million square kilometres of landmass to cover, several climates, a multitude of languages and customs, the Indian market can be a daunting place for businessmen and foreign lawyers alike. Shailini Agarwal, a partner with ALMT Legal, explains how, with clear objectives and a steady nerve, doing business in India and getting the best out of local lawyers as instructing solicitors can be richly rewarding and an experience to remember
Maximising the benefits - making law firm client relationship management work
Maximising the benefits - making law firm client relationship management work
Wed Feb 06 2002
Maximising the benefits - making law firm client relationship management work
Although few law firms deny that CRM is beneficial, creating an institutionalized firm-wide CRM culture is the real challenge facing today's lawyers. International law firm consultant, Byron Sabol reveals the key ingredients for a successful CRM strategy with a particular focus on client surveys and feedback.
Leadership and Management
Leadership and Management
Wed Mar 01 2000
Leadership and Management
For over 33 years I have been involved with professional services businesses in one way or another. Writes Christopher Honeyman Brown.My experience of leadership is overwhelmingly that professional service businesses veer away from the specific development of leadership skills. Moreover, the same approach is taken to management skills and the net result is that many professional service firms fail to deliver to their true potential.
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