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Tablets and other placebos

Using personal devices in the workplace could be risky business if your firm doesn't have an up-to-date policy in place, says Mick Jones

Construction law update

Indemnity insurers - rather than construction industry stakeholders or their lawyers - could be the ones determining the wording of collateral warranties after an unexpected High Court ruling earlier this summer, says Chris Holwell

Peace be with them

Why do some lawyers feel they have to send a deluge of emails, 'asks Catherine Burtinshaw

Auf Wiedersehen, pet

A sudden death means executors could find all sorts of animals – dead or alive – during a property clearance, says Sofia Tayton

60-second interview: Rebecca Fisher

Rebecca Fisher cites a particularly quirky reason for wanting to join ?Russell-Cooke as partner in August, she tells Jennifer Palmer-Violet

Editor's letter: Delivering a client-focused service

A true client focus involves actively managing client expectations, says Manju Manglani

All ears: Launch a firmwide client listening programme

Sally Dyson explains how to design, optimise and implement a client listening programme that suits your firm's culture, budget, ?timetable and purposes

Why client feedback isn't working for most law firms

By Robin Dicks, Founder-Director, The Thriving Company