Risk & Compliance

Articles

Complaints | Clear the communication channels
Solicitors Journal

Complaints | Clear the communication channels

If a client isn't made aware that letters of wishes aren't legally binding, it could present an opportunity to address your channels of communication says Eleanor Kilner
Building public trust
Solicitors Journal

Building public trust

Legal comparison websites are not going to go away, 'says Steve Brooker as he urges lawyers to be more transparent about service and pricing