Risk & Compliance

Articles

Larger companies miss a trick

Commitment and flexibility are a niche firm's best qualities, says Russell Conway

Renewal jungle: Trends in the US professional liability insurance market

Mid-sized US law firms are struggling to make sense of current trends in professional liability insurance, says Thomas Berman

LeO and LSB in 'deliberate strategy' to keep complaint costs high

Consumer panel report says unregulated providers have 'far cheaper alternatives'

The ban on referral fees and how to stay small and still make money

Becoming an ABS may not be the 'golden ticket', but for large insurers it might as well be

Insolvency law update

The courts are directors' liability, say Denise Fawcett

Handling beneficiary complaints effectively

With LeO's jurisdiction covering complaints from beneficiaries of estates, 'law firms must take these as seriously as complaints from clients or face the 'same consequences, says Eleanor Kilner

Reporting requirements: minor changes with significant consequences

The challenges thrown up by seemingly minor changes to the reporting of non-material breaches and the suitability test should not be underestimated, says Susanna Heley

Keeping clients informed is your best complaint prevention tool

Informed clients are more likely to pay their bills and recommend you, says John Coulter