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Too good to be true

Too good to be true

W';re never going to be able to protect everyone from determined scammers, so helping clients look out for themselves is the best we can do, says Sofia Tayton
Seeking approval

Seeking approval

Professional trustees must get prior agreement of their charges and allocate work appropriate to the level of skill and expertise required, says Lloyd Junor
Two out of three ain't bad

Two out of three ain't bad

When you next open a new file, take the time to explain the rule of '2 from 3', deliver it and see the benefits of successfully managing your client's expectations, says Douglas McPherson
All aboard

All aboard

Business development is critically important, so how are you going to create a positive culture and get everyone involved, asks Geraint Jones
Send a clear message

Send a clear message

Internal communication is only successful if it is a two-way process that garners attention, respect and belief, says Geraint Jones
Reality bites

Reality bites

Costs budgeting is now the norm in most types of litigation, not least in proceedings concerning trusts and estates, where the costs can be very high, says Lloyd Junor
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