Abusive behaviour and failure to respond to clear instructions are valid reasons to terminate a retainer, but firms must nevertheless tread carefully, warns Mena Ruparel
A large-scale international survey of the profession has found 57% of bullying cases and 75% of sexual harassment cases were not reported, despite many cases having occurred in the past 12 months.
The anger unleashed by unrepresented litigants is causing tension that is increasingly testing the limits of lawyers' professional skillsets, says Alan Larkin