Matthew Kay presents strategies for effective training and communication for remote staff
For many law firms, the transition to working either partly or fully from home hasn’t been without its challenges. Yet, it’s fair to say a lot of people are used to the new ‘system’ of work and are enjoying the flexibility that working from home can bring.
It can be argued, however, that it has been a step backwards in some key areas. One area which remains a challenge to find the right balance is staff training. Learning and development opportunities have often been negatively impacted. Training can be difficult to replicate in an online setting, but it doesn’t make it any less important to ‘solve’ the issue of how best to deliver training to staff. Their development can’t be put on ...
“Another crucial element lost in online training is the casual ‘chit-chat’ that delegates engage in with one another, prior to the session starting.”
