Salima Mawji assesses the effectiveness of the new complaint procedure against higher education bodies and the role of the independent adjudicator
The Office of the Independent Adjudicator for Higher Education (OIA) was established under the Higher Education Act 2004. Up until that point, students had the option to pursue matters to the University Visitor, if the University had one, or to the Administrative Court by bringing an application for ?judicial review.
Now, if a student is faced with an internal procedure at a university – whether it is academic misconduct, academic failure, discipline etc, the student must pursue all internal appeals upto and including the last appeal. At the end of the last internal appeal, alongside any decision letter, the university must issue a Completion of Procedures Letter which trigge...