The next generation of intelligent e-mail management systems has some nifty new tricks up its sleeve that go beyond compliance and corporate governance. By Gary Eastwood.

Taming e-mail

The next generation of intelligent e-mail management systems has some nifty new tricks up its sleeve that go beyond compliance and corporate governance.

By Gary Eastwood

In the wrong hands e-mail can be a dangerously powerful tool – as highlighted by the recent ‘ketchup-gate’ scandal. Richard Phillips, a senior associate with City law firm Baker & McKenzie, was forced to quit his job in June after he sent a message demanding £4 from a secretary, who accidentally splattered his suit with tomato sauce during lunch.

Phillip’s message, dated May 25 with the subject line ‘ketchup trousers’, is widely reported to have said: “Hi Jenny, I went to a dry cleaners at lunch and they sai...

Jean Yves

IICJ

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