In the penultimate part of his series, Richard Phillips considers judicious outsourcing choices

Outsourcing and offshoring are buzzwords that have been circulated by certain parties in the legal profession as ‘the next big thing’; the perfect business solution to all those administrative nightmares. It is the proverbial silver bullet that will kill all those expensive fixed back-office costs and ensure future commercial existence in the global marketplace. The business mantra for the 21st century is an easy one to learn – “outsource, cut costs, increase profits, survive”. But is it really that simple? Does outsourcing really work? The practice of a business (or individual) turning to an off-site resource for support is not new. You would not think to deliver your own parcels, clean your own office, or design your latest brochure, s...

Jean Yves

IICJ

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