Peter Riddleston examines the future sustainability of engagement, retention and salaries.

Hybrid working has been a burning topic of conversation among leaders, managers, and HR professionals over the past year. Certainly, it has topped the agenda for the SME law firms that make up our mutual network.

Unpacking the research from our 2021 financial benchmarking survey, the major challenges identified by members for this year were staff recruitment and retention, closely followed by how to handle issues such as supervision and risk management under hybrid working arrangements. We hold regular forum discussions for members and these topics continue to hold attention.

For many firms, learning, development and supervision became a greater challenge during the pandemic, but those with an eye to the future recognise...

Pete Riddleston
Learning and Quality Director
LawNet Limited

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