Jenny Hotchin offers six practical steps for managing change within a firm

Change management is difficult for any organisation – but it can be particularly difficult for law firms, where a certain mindset of “we’ve always done things this way” tends to roost alongside a deep-seated aversion to change.

By keeping the following tips in mind, however, firms can ensure any change management project that involves introducing a new piece of technology to lawyers doesn’t get derailed and delivers the value that spurred the change in the first place.

What’s your problem?

The first tip around change management doesn’t involve change at all – it involves backing up for a moment to really understand what the problem is. You’re proposing a chang...

Jenny Hotchin
Tech lead

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