More Than 200 Employers Named And Shamed For Failing To Pay National Minimum Wage

The employers consist of a combination of larger companies including Argos, M&S, WH Smith and Lloyds Pharmacy, as well as smaller businesses and sole traders.

A total of 60,000 workers were found to have been underpaid and employers were forced to pay back what they owe to staff as well as being fined a total of £7 million. The majority of the underpayments were due to mistakes rather than employers intentionally refusing to pay staff properly.

Some 39 per cent of failures resulted from employers deducting pay from workers’ wages, another 39 per cent were from employers failing to pay workers correctly for their working time and the remaining 21 per cent were from employers paying the incorrect apprentice rate.

What is the National Minimum Wage?

The National Minimum Wage (NMW) is the legal minimum that employers are required to pay their staff. It’s currently paid to 2.5 million workers in the UK and it is compulsory for all employers and applies to all workers regardless of whether they are paid hourly or an annual salary.

The NMW increases on 1st April every year and different rates are set for apprentices and for workers of different ages. For workers over the age of 23 it’s £10.42 per hour as of 1st April 2023 so the equivalent for someone working 35 hours a week will be an annual salary of £18,964.

This rate is also referred to as the “national living wage” by the government but is not to be confused with the same term used by the Living Wage Foundation, which refers to a recommended but not compulsory “real” living wage of £11.95 for London and £10.90 for the rest of the UK.

Bryan Sanderson, Chair of the Low Pay Commission, states that: “The minimum wage acts as a guarantee to ensure all workers without exception receive a decent minimum standard of pay. Where employers break the law, they not only do a disservice to their staff but also undermine fair competition between businesses.”

Risks and pitfalls for employers

As the above statistics show, the majority of underpayments come from genuine mistakes. So how does this occur and how can employers avoid accidentally underpaying staff?

One of the main causes of underpayment comes from unpaid working time. This can occur, for example, when a minimum wage employee is asked to come into work 20 minutes before the start of their shift to open a shop or café. If they’re not paid for the extra 20 minutes, they are technically being paid less than the NMW for their worked hours. This could add up to a significant underpayment over time.

For shift workers who are required to “clock in” manually at the start of their shift, staff should be encouraged to do this as soon as their shift starts to avoid losing time.

Requiring staff to pay for their own equipment or uniform is also a common cause of underpayment. Whilst this is legal, employers should ensure that any payments that employees make do not cause them to drop below the NMW. This applies whether the payments are deducted from wages or paid separately by the employee.