Lucy Harrison outlines the importance of interpersonal skills in a business

Have you ever had a boss that didn’t notice what you did, no matter how hard you worked? Or one that seemed to ignore the signs things weren’t going well and carry on regardless?

How did that impact on you and your work? It is highly possible you felt frustrated, irritated, disengaged, disempowered and quite possibly stopped bothering to try too hard.

And yet it is likely this boss did not mean for this to happen and they had the best of intentions. I don’t believe anyone comes to work to upset people, make things worse, to not care or do a bad job. But sometimes the way you show up at work means all these things happen.

By not noticing or acknowledging people and situations, we suggest we don’t ...

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