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Suzanne Townley

News Editor, Solicitors Journal

Digital SARs

60 Seconds
Digital SARs


Solicitors and members of the public may use the newly launched service

Solicitors and members of the public may now make subject access requests (SARs) using a newly launched digital service. Information held by the Legal Aid Agency and other parts of the Ministry of Justice (MoJ) may be requested. A successful pilot was run in 2021, during which time the MoJ said efficiency was improved (requests were accepted as valid 81 per cent of the time); two-thirds of solicitors were satisfied or very satisfied with the new process; and, following feedback, guidance on how to use the service was made clearer.