Misuse of technology by employees can land employers in hot water, and the range of defences available are limited, says Sarah Crowther

The increaseS in communication and interaction due to the advent of new technologies has been hugely advantageous to the business world. For employers there have been significant benefits, particularly where allowing employees to be mobile and contactable is concerned. Employees have also seen increased flexibility brought about by new home-working opportunities enabled by faster internet and networking capabilities.

However, as I outlined in my previous article (SJ 152/42, 4 November 2008), electronic means of communication are not an unqualified positive in the workplace. The relative informality of many newer forms of interaction, such as email, instant messaging, SMS text and blogging can induce a relaxed approach which is some...

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