Legal services

Articles

What's the matter?

Reports of the woes that beset law firms in 2013 are being superseded by growing evidence of a new spirit of optimism, says Ian Muirhead

My heart bleeds for you

The real danger of all these virus scares is that if we are not affected, and most of us haven't been, we continue not to take internet security seriously, says Mick Jones

Too good to be true

W';re never going to be able to protect everyone from determined scammers, so helping clients look out for themselves is the best we can do, says Sofia Tayton

Seeking approval

Professional trustees must get prior agreement of their charges and allocate work appropriate to the level of skill and expertise required, says Lloyd Junor

Two out of three ain't bad

When you next open a new file, take the time to explain the rule of '2 from 3', deliver it and see the benefits of successfully managing your client's expectations, says Douglas McPherson

All aboard

Business development is critically important, so how are you going to create a positive culture and get everyone involved, asks Geraint Jones

What does your client need and perceive as good value?

Pricing in the legal profession is undergoing a revolution and has a big impact on profitability, says Kim Tasso

Send a clear message

Internal communication is only successful if it is a two-way process that garners attention, respect and belief, says Geraint Jones