Ethics and Compliance

Articles

17 Oct 2019

A matter of trust and reputation

Research reveals the extent to which client satisfaction is critical to the true success of a firm and the part technology can play in facilitating this, as LawNet's Helen Hamilton-Shaw explains

16 Oct 2019

Solicitors underserving disabled consumers

Solicitors need to work harder to improve access to their services for people with mental or physical disabilities, according to recent research.

12 Oct 2019

The sky's the limit

It's a long way from her childhood ambition of stand-up comedy but Suzanne Liversidge is embarking on a monumental new leadership role at Kennedys, and plans to bring as many people as possible with her

11 Oct 2019

Doing what you do best

Alison Lobb explains what changed her perception of pro bono and the myriad of different ways of providing it

10 Oct 2019

Not just a confidence vote

Women are held to unrealistic and unobtainable goals in the workplace, hindering their career progression, says Dana Denis-Smith

10 Oct 2019

LeO moots annual review of most complained about firms

The Legal Ombudsman (LeO) has floated plans to publish annual performance reviews of legal service providers which receive the largest number of complaints.

8 Oct 2019

Diversity still lacking at senior levels

More than 40 per cent of male solicitors in private practice are partners, compared to less than 20 per cent of women and 20 per cent of BAME solicitors, latest figures reveal.

1 Oct 2019

Walking the line

It's not just the profession who must 'walk the lin'; when it comes to regulatory investigations, insurance and ethics – the SRA must too, says Gideon Habel