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How we increased fee income by 14 per cent with no increase in overheads

By Andrew Wright, Managing Partner, Clarkson Wright & Jakes

25 November 2014

Law firms run a pretty tight ship these days when it comes to controlling expenses. With a combination of outsourcing, the engagement of utility analysts and a general hardening of attitudes on frittering away cash, there is often little room for making further significant savings on expenses. Spending is often out of the hands of the lawyers themselves, with non-legal management teams taking charge of the cash going out.

However, many firms – and ours is no exception – give lawyers considerable discretion when it comes to the cash coming in, whether that is providing estimates to clients or agreeing the final bill. The amount of chargeable time recorded remains a key ingredient in
the final bill, despite a shift away from hourly billing.

Getting fee earners to record the correct amount of chargeable time is always a challenge, but the rules are
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