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Enough is enough

Care services are being managed in such an inappropriate way that the only means of getting results is to manipulate the system

17 February 2016

We have all had our experiences of the social care system in chaos, but I find myself incredibly frustrated. After all of the time and money spent on the new Care Act, things seem no better for the people who need care and support.

My client, Mrs C, lives at home. She has dementia, is 92 and has limited mobility. She has become more confused and anxious over the last few years, but she remains adamant that staying in her own home is what she wants.

After a few lifeline calls resulting in an ambulance being called out when she fell, social services came in to assess her needs. The resulting care plan said that Mrs C should see a carer four times a day, every day of the week. The shortest visits should be 30 minutes. Three times a week, Mrs C should have a 45 minute visit in the morning to assist with a full body wash, and there should be a 60 minute visit on a Monday to do 'shoppi...

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