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Collision course: Future-proofing your personal injury business

The latest set of law reforms about to hit the personal injury market will be particularly hard on the low-value RTA sector. Rachel Rothwell considers what firms should be doing to prepare

25 January 2019

The low-value personal injury sector is heading for a crash. And unlike in the relatively minor road traffic accidents that this part of the market is based on, the impact of the reforms about to hit the sector will be felt with bone-crushing force.

Firms that fail to take the right strategic steps to prepare for what is to come will suffer not just whiplash pain, but permanent and debilitating injury. So what precisely does the government have planned?

The reforms set out in the Civil Liability Bill, which received Royal Assent on 20 December 2018, will see a complete overhaul of the system for compensating soft tissue injuries. Whiplash lasting two years or less will be subject to a tariff system of compensation that is drastically lower than the amounts accident victims currently receive.

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