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WIQS: Taking the client's perspective

The new will-writing quality scheme comes with a protocol which may look too long for some at first sight but there are for good reasons for this, says Gary Rycroft

24 October 2013

Like the Conveyancing Quality Scheme (CQS) before it, there are two aspects to Wills and Inheritance Quality Scheme (WIQS). The first is that it will encourage and maintain standards within member firms. The second is that the WIQS badge will provide consumers of legal services with a clear point of differentiation in the market.

Philip Guise writing in this Journal in September said that "a Will Writing Quality Scheme is only a poor substitute for making will writing a reserved activity". WIQS was conceived before the lord chancellor's decision not to make will writing a reserved activity and presents an opportunity for solicitors who are highly trained, insured and regulated, to promote the quality of their work by getting behind a brand which differentiates them from other providers in the legal market. Some will say that 'solicito...

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