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Taming the in-house IT guru

Russell Conway says managing partners must understand the latest advances in technology

10 November 2015

The VW emissions ?scandal has kept us ?all entertained and ?will doubtless lead to some profitable litigation.

When Volkswagen’s US operations chief, Michael Horn, was questioned about what ?had happened, he denied all knowledge and blamed the fiasco on ‘a couple of software engineers’.

On the face of it that sounded crazy. Yet on reflection I began ?to realise that big decisions are increasingly made by those with an ability to work with and have an understanding of software. This is a specialist knowledge that not every solicitor possesses.

As an example, I recently returned from holiday. I was ?told some minor changes would be made to my computer in my absence. In fact, it was entirely rebuilt. A new version of Windows was installed and ?I had to re-log-in to a host of applications. This was all done ?by my in-house IT man.

We have also been improving the security systems on our computers, servers, and cloud-based software. ...

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