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SJ Interview: Delia Venables

The pioneering IT consultant explains the concept of a virtual law firm, and how to run one

3 November 2006

What is a virtual law firm?

The basic concept is that people should be able to work at home and to a large extent, in their own time. They should be able to decide how much they want to work and they should be able to vary that amount if they need to.

There has to be an admin centre where money is handled, accounts are kept, phones are answered, files are monitored, money laundering and conflict checks made, professional indemnity insurance provided, and so on. This can be either at the principal solicitor’s home or in a special location, but it will be a small location and it could be anywhere. The solicitors will not be working at that admin centre – they will either be visiting clients or working at home.

In some cases, the type of work makes a virtue of being ‘anywhere’, eg, international work like international divorce. In others, the selling point is the knowledge that the solicitor is modern and technically adept – this is useful i...

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