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Clients from hell

Handbag attacks, chairborne missiles and some good old-fashioned slander - it's all in a day's work for the shop-front solicitor, writes the long-suffering Russell Conway

9 August 2010

The events some time ago in Cumbria may have brought home to people the fact that there are dangers implicit in being a solicitor. Every day people come to us who are emotionally charged, stressed, quite often at the end of their tether and sometimes very angry at what they perceive to be injustice.

At my end of the profession, the high street end, large numbers of clients come in to the office every day. Sometimes our reception area is very busy indeed. Clients who have been the victims of domestic violence, homeless people who have been told they will not be housed by the local authority and people under threat of eviction. There are also those that feel a deep sense of injustice about an inheritance they have not received or by virtue of the fact that a parent may have disinherited them or given a large part ofthe family fortune to a donkey sanctuary. Others are frustrated that they do not qualify for legal aid and do not have the means to pay for legal advice.

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