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Retaining lawyers on demand is not the only way to meet client expectations

By Vicky Brackett, Managing Partner, Thomas Eggar

27 March 2015

Managing a firm in the famous 'squeezed middle' brings many challenges, but also copious advice from consultants about how we should be structured, how we should remunerate our people and how we should engage with the market.

A recurrent theme in the advice and in the media generally is flexible working and, more specifically, the rise of the concept of 'lawyers on demand'. In theory, the concept is a good, albeit not a novel, one - build a bank of lawyers with various skill sets and engage them on a project-by-project basis. It is tried and tested in other industries - banks of nursing staff, freelance journalists, IT specialists, so why not law? Certainly from a business point of view, the overhead costs would be significantly reduced and the risk of having teams of people with nothing to do but take home their wages would be diminished.

I also agree that there is a need to think more creatively about how we engage staff, how we meet thei...

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