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The power of the personal touch

You can’t put a price on the calmness and organisation of support staff, says Claire Currie

12 August 2014

My fears that the usual smooth running of the office would come to a crunching halt while I relaxed with the family on holiday proved without foundation.

Was it all down to my forward planning and diligence before jetting off? I would love to think so. In reality, I am happy to admit that office life ran like clockwork thanks largely to
my support team.

The fact that I was not missed quite as much as I may have feared, or perhaps wished, has further highlighted how valuable the role of a legal secretary is.

Women first took on the work of legal secretaries during the first world war and, although the role has developed as the profession has diversified, a legal secretary’s priority continues to be the smooth progress of cases; ensuring a solicitor or legal professional is in the right place at the
right time and with the right information...

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