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Have you fully worked out which efficiencies best suit your firm and clients?

By Ian Jeffery, Managing Partner, Lewis Silkin

26 July 2012

Other than at the margins, most large law firms have the same preoccupations and one of those at present, I would guess, is the quest for greater efficiency.

In discussing this concept with a group of partners recently, it struck me how many different angles there are to this whole topic and that, although conversations about it start in one place, they can take several different directions and end up in even more different places – one of which, of course, is back at the beginning (which, ironically, may not be all that efficient).

In very broad terms, the efficiency discussion is likely to move between:

  • how individual matters are carried out for clients;

  • how the firm manages its overall flow of client matters (including the peaks and troughs in demand); and

  • how the firm manages its infrastructure and support operations in a way that makes the above ...

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