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Is going Dutch the solution to the legal aid crisis?

As law centres close the need to invest in technology is greater than ever, writes Matthew Rogers

23 September 2015

As further cuts take their toll on legal centres nationwide, the second meeting of the All Party Group (APG) was held to discuss how people are accessing legal aid.

One of the more pressing themes of the session highlighted the potential impact technology could have on the advice sector. With other countries exploring new initiatives to make legal services more accessible to people on low incomes, should the UK follow suit?

The UK has experimented with delivering legal assistance digitally with some success: the Citizens Advice Bureau has a service that provides comprehensive information online at the initial stage, and assistance through a helpline and web chat service.

Housing and homelessness charity Shelter offers a similar service, with additional features including template letters and documents. More rec...

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