The Civil Liability Bill will prompt even more firms to consider recruiting low-level call handlers to keep costs down; that's a risky response, warns David Kirwan
Reporting systems only give us poor averages about the likely cost or duration of a case, argues Alan Larkin as he mines client data for more accurate approaches
In the liquidity-hungry personal injury business, having a sound approach to cashflow management is increasingly vital. Rachel Rothwell reviews how firms can fund their work and improve their position
A clear grasp of client expectations is key to determining value and to pricing your services, while also helping package conversations about fees as positive messages, says Nigel Haddon
The Judicial Executive Board (JEB) has called on the government to decide on the legitimacy of fee-earning Mckenzie Friends, following its three-year consultation on possible reforms to the arrangements for litigants in person.
A Newcastle-based solicitor Madasser Hussain and her husband Agha Rashid have each been jailed for more than three years for fraud and conspiracy to pervert the course of justice.
For most younger lawyers, it's difficult to think about the profession as other than LGBT friendly, but that shouldn't be taken for granted, says Pippa Allsop