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Unleashed | Trouble in reception

Vulnerable and hostile clients arriving unannounced is a regular occurrence for Russell Conway

Communications code should be rewritten, Law Commission says

Landowners and network providers 'negotiating in the dark'

Embracing the paperless office

Going paperless is still daunting for many law firms, but for a small general practice in Surrey, it's been a revelation. Neil Quantick shares his experience

Practice management | Roundtable: the end of the zombie firms

The latest Lloyds TSB Commercial Professional Practices Advisory Forum highlighted a persisting lack of confidence in the sector. Though market forces have a part to play, the overwhelming consensus among this panel was that strong leadership could mitigate the malaise of modern legal practice

Private client | Presumption of Death Bill

A bill simplifying probate for missing people presumed dead is finally making its way through parliament. Adam Draper and Emily Marshall report

Private client | Preserving wealth in a volatile climate

Manliffe Goodbody shares his tips for advising clients in an increasingly volatile financial climate

Poor costs information accounts for quarter of divorce complaints

Twenty one per cent of complainants not given an initial fee estimate, LeO reports

Prize fight: Get ready to face LPO providers as competitors

How can law firms strategically respond to the competitive threats ?posed by legal service outsourcing providers? Tim Hanson, ?Rob Millard and Simon Thompson provide some pointers