A new online framework for expedited dispute resolution has gone live to help businesses before it is too late.

NRF Covid Resolve was designed and launched by a group of energy and disputes lawyers at Norton Rose Fulbright, in less than two months, to help clients deal with the challenges of the volume of disputes arising out of the pandemic.

It is a dispute resolution process supported through a single online platform where parties can opt for mediation, arbitration or mediation followed by documents only arbitration.

The aim of the process – the service is offered at a fixed fee – is to achieve an outcome for each dispute within four to six weeks.

The firm says many companies are finding it difficult...

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