Probate accreditation of chartered accountants is the natural progression of professional services. It is not a one-way route to poorer standards, argues Lynne Rowland
The trick to effective staff retention is not to offer the same incentive
to everyone, but to offer a personally tailored package, advises Geraint Jones
Base your decision to promote staff on their suitability for the intended role, not simply on how well they've done in their current position, says Geraint Jones
A private client practice's marketing aim shouldn't be to demonstrate how it differs in terms of services provided, it's how the services are delivered that will win the trust and confidence of clients, says Doug McPherson
Gone are the days of clients arriving at the legal adviser's door, cap in hand. Consumers are for more savvy and innovative now and practitioners have to live up to their changed expectations, says Pippa Allsop
Following the merger between Charles Russell and Speechly Bircham, Christopher Page, Charles Russell Speechlys' senior partner, tells PCA that a like-minded cultural base is crucial to any successful merger