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Legal services

Articles

Tides of change

Tides of change

Probate accreditation of chartered accountants is the natural progression of professional services. It is not a one-way route to poorer standards, argues Lynne Rowland
Personal incentives

Personal incentives

The trick to effective staff retention is not to offer the same incentive to everyone, but to offer a personally tailored package, advises Geraint Jones
Raising the bar

Raising the bar

Firms and industry bodies must rise to the challenge of raising will writing standards on their own, urges Rhoderick McGrigor
Misplaced talent

Misplaced talent

Base your decision to promote staff on their suitability for the intended role, not simply on how well they've done in their current position, says Geraint Jones
Bank on 'word of mouth'

Bank on 'word of mouth'

A private client practice's marketing aim shouldn't be to demonstrate how it differs in terms of services provided, it's how the services are delivered that will win the trust and confidence of clients, says Doug McPherson
Moving with the times

Moving with the times

Gone are the days of clients arriving at the legal adviser's door, cap in hand. Consumers are for more savvy and innovative now and practitioners have to live up to their changed expectations, says Pippa Allsop
Out with the old?

Out with the old?

The knowledge bank and pool of contacts garnered by older colleagues is wastefully discarded far too often by short-sighted firms, says Geraint Jones
60-second interview: Christopher Page

60-second interview: Christopher Page

Following the merger between Charles Russell and Speechly Bircham, Christopher Page, Charles Russell Speechlys' senior partner, tells PCA that a like-minded cultural base is crucial to any successful merger
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