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Why lawyers refuse to use new technology

By Manju Manglani, Editor, Managing Partner

12 February 2015

Imagine someone gives you a magic wand which can make all of your work easier. You will be able to complete cases and matters more efficiently. You will have access to at-a-glance information on how each practice group is performing relative to others. The wand has already been paid for, so it won't cost you anything extra. The only catch is that you have to learn how to use it. Training will even be provided to help you master it. What do you do?

Surprisingly, many people decide not to bother. Our research has found that persuading lawyers to use new systems will be the biggest challenge for IT teams in the coming year. Close behind is the challenge of training lawyers on how to use new systems. Why are so many lawyers resistant to using new technology?

There are many potential reasons. Fear of the unknown is a big deter...

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