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The role of L&D in re-engaging jaded or actively disengaged employees

By Sue Beavil, Learning and Organisational Development Manager, Slater & Gordon

20 February 2015

Law firms that regularly use employee engagement surveys to inform the development and delivery of their people strategies will acknowledge that,
even when they have high engagement scores, there will always be some staff who slip through the net.

Statistics show that, typically, about 19 per cent of employees are not actively engaged, while a further 7 per cent are actively disengaged. This is a large proportion of people who are not fully contributing as they could to the firm's bottom line.

So, how can the learning and development (L&D) team help the firm's management to re-engage those who are lacking motivation or a sense of belonging? And, how can L&D still the troubled waters of those who are actively demonstrating discontent or disgruntlement?

Improving motivation

L&D offers a mechanism through which individuals can rediscover what is important to them and how they can contrib...

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