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Have you said thank you today?

By Jill King, Former HR Director, Linklaters

15 May 2012

By Jill King, Former HR Director, Linklaters

Employee engagement is big business these days. And it’s a top priority for most firms, conscious of the demands that they place on their associates at a time when promotion prospects are at an all-time low.

In response to this issue, there has been a proliferation of staff surveys and expensive partner training programmes. But, in my experience, it’s the little things that make the big difference; not exactly random acts of kindness, but spontaneous acts of appreciation.

Rather than focusing on ways to motivate associates, my belief is that firms and their partners should focus on avoiding de-motivating their associates – it’s all...

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