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Use the five ‘Ws’ to increase innovation in your legal practice

By Pamela S. Harper, CEO, Business Advancement

26 April 2013

In the face of shifts in legislation, economic pressures, technology and competitive pressures, it's clear that even the most conservative legal practice must evolve to meet these challenges and prosper.

There's no shortage of ideas for business model innovation for legal practices. The challenge is figuring out what type of innovation is best suited to your own practice. This type of strategic thinking can reduce unintended consequences down the road.

Take this example as a cautionary tale. Inspired by a seminar they attended, leaders of one organisation decided to adapt their business model and simplify workflow by encouraging everyone to do away with unnecessary tasks. Unfortunately, the effort was not coordinated across the organisation.

Challenges multiplied as staff in one area simplified their workflow and staff in another area found that their responsibilities were complicated by information that was now missing. This resulted in...

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