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How to ‘tune in’ to the opportunities, risks and issues facing your business

By Louise Fleming, Partner, Aretai Consulting

29 October 2015

Professionals - whether risk,
audit, legal or consulting - have
a tendency not to listen. I don't
think this is because they love the sound
of their own voices (although doubtless many do). I think it stems from a lack of confidence in our own abilities, a need
to prove ourselves.

It is as if professionals feel the need to start every relationship (or even every meeting) by proving their technical competence. We need to earn our place
in a discussion by demonstrating in a short time just how much we know about the subject in hand.

This tendency to talk too much (and consequently not listen enough) is a particular problem for risk professionals. To be relevant to and add value to the business, the risk professional needs to understand the risks to achieving the firm's strategy. So their starting point has to be to really ...

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