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Ensuring your staffing strategy anticipates changes in client demand

By Manju Manglani, Editor, Managing Partner

29 October 2014

Law firm staffing is under greater pressure today than ever before, putting the traditional pyramid structure under threat. Routine work that was traditionally given to law firms (which would use it to train up their first-year associates) is increasingly being given to new-model law firms and legal process outsourcing providers because they can get it done better, faster and cheaper.

Matters are being unbundled and divided between suppliers based on who can deliver each tranche most cost effectively. Legal fees are being pushed down under an ever-increasing spotlight on value for money, resulting in ever-shrinking profit margins. And, law firms are being instructed to work with their competitors to re-bundle matters and provide a seamless client service.

Meanwhile, law firms are also expected to use legal process optimisation and project management tools to avoid wasting clients' legal spend and provide a high-quality service. A key measure of that is...

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