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Editor's letter: Identifying ‘unknown unknowns’ through intuition

By Manju Manglani, Editor, Managing Partner

20 February 2014

"There are known knowns; there are things we know that we know.
There are known unknowns; that is to say, there are things that we
now know we don't know. But there are also unknown unknowns; there
are things we do not know we don't know" - Donald Rumsfeld, the then United States secretary of defence.

How in touch are you with what is going on around you at work? Often something is brewing in the background which you may not be fully aware of but a part of you senses. Maybe you've picked up on tension in your top rainmaker whenever you've talked with him lately about his practice. Or perhaps you're in the middle of very successful merger negotiations but haven't been able to sleep through the night for the past few days. Your intuition is telling you something, but are you listening?

Many lawyers take what is generally called 'gut instinct' with a pinch of salt at best - facts take precedenc...

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