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Only half of law firm office workers are happy at work

Staff annoyed by freezing air conditioning and malfunctioning coffee machines

23 January 2012

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By Manju Manglani, Editor (@ManjuManglani)

Office workers in UK law firms now have a benchmark against which to test their quality of life compared to other sectors.

The average day of legal office staff can now be assessed by the number of emails sent and received, cups of tea or coffee consumed and duration of the commute to work, thanks to a new study commissioned by Mars Drinks UK.

According to the survey of 2,000 office workers across the nation, law firm employees are more likely to get into the office earlier and spend more time on the phone than their counterparts in other sectors.

Despite the ‘eager beaver’ mentality, only half of the legal staff surveyed said they were happy in their jobs. Fortunately, however, just three per cent said they “hated” where they worked.

What causes job dissatisfaction? IT issues are the biggest office irritant – including computers and printers inexplicably crashing – followed by colleagues who gossip when they should be working.

A fifth of workers get most annoyed when the air conditioning is too cold. And, almost one in ten “see red” when the office coffee machine fails to perform its function or when colleagues refuse to take their turn in making hot drinks.

Respite is obtained by spending just under half an hour a day on Facebook, Twitter, online banking, online shopping and personal emails while at work. With the average lunch break lasting just 27 minutes and 43 seconds, however, legal staff may be forgiven for such transgressions.

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