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BLP launches legal process improvement service

'Streamline' designed to improve the delivery of legal projects

7 October 2014

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By Manju Manglani, Editor (@ManjuManglani)

International law firm Berwin Leighton Paisner has today announced the launch of its legal process improvement service, dubbed 'Streamline'.

The firm says the service is designed to find the most efficient and effective route to delivering legal projects.

Led by BLP's head of process improvement, Cathy Mattis, Streamline forms part of the firm's integrated client service model (ICSM), which was launched in March 2014.

"Simply put, Streamline helps to ensure that the right things are being done in the right order, at the right time, by the right people," said Mattis.

"It helps us to eliminate waste without compromising on our clients' goals. It forms an integral part of our ICSM and helps to pinpoint the right route to delivery through any number of our innovative offerings."

The firm's ICSM comprises four elements:

  1. Streamline;
  2. virtual transaction teams as part of the firm's Lawyers on Demand business;
  3. the use of third-party providers; and
  4. the recently-opened BLP Manchester legal service delivery team.

Streamline extends the remit of the firm's existing legal process improvement services, which have now been expanded to include services for clients that create collaboration between their internal departments, their BLP legal team and other professional advisers.

The firm says the new service offers efficiency workshops facilitated by its lawyers and attended by key stakeholders on a project, breaking the challenge down into component parts and pinpointing the best way to achieve the outcomes desired, while focusing on providing optimum value for money.

"We disaggregate projects but then use our expertise to pull them back together to create a seamless service to the client," commented Mattis.

To date, the firm says the pilot programme has helped four FTSE100 businesses and has been applied to over 90 projects, both internally and externally.

 

 

 

 

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