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Competing via culture: How to give clients a true one-firm global service

A firmwide culture of mentoring and collaboration is key to retaining high-value clients and lateral partners, say Heidi K. Gardner and Rebecca Normand-Hochman

22 September 2015


FIVE THINGS YOU WILL LEARN FROM THIS MASTERCLASS:

  1. Why productive working relationships increase competitiveness in the legal market

  2. How mentoring and collaboration significantly increase success in lateral hiring and client succession

  3. Which types of values to embed in your firm’s culture to enable mentoring and collaboration

  4. How to assess whether your firm’s culture enables or prevents mentoring and collaboration

  5. How to introduce or strengthen a mentoring and collaboration culture


 

Law firm leaders are increasingly fighting a war on two fronts: the battle for talent and the battle for clients. Many are struggling to explain what distinguishes their firms in a ...

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