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Associate Announcement: Latest quarterly review shows highest ever number of legal calls

by Moneypenny

12 October 2015

TELEPHONE answering specialist Moneypenny has handled more calls for law firms in one day than ever before.

The company, which looks after telephone calls, either on an overflow or fully outsourced basis, for over 900 law firms of all shapes and sizes, has conducted its third quarterly review of 2015, taking a look at legal calls handled between July 1 and September 30.

Call data for the period shows that the latest three months have been record-breaking in more ways than one. On Monday, July 27, more calls than ever before were taken by Moneypenny's legal receptionists as client numbers continue to rise, while Tuesday, September 1 was the busiest in the company's 15 year history, with over 40,000 calls taken across the business.

During Q3, more than half a million legal calls have been answered by Moneypenny's dedicated legal ...

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